![]() ![]() Go to settings, Apps and look for messages.Next select storage and clear the cache and clear storage for messages. I got the original phone to start working again after getting the text by doing this I notice a bunch of text which were not coming in before came in after step one fixed the problem, perfect and typical of issues like this.ģ.Do a simple reboot, seems simple but can also work in some situations.Ĥ.Open your text messages and go to settings, check to see that your Spam and block settings is not stopping the messages.Also look for your text center number if its shown on your device and make sure it matches your carriers and its correct you may have to adjust it.ĥ.Backup your messages as this may in some cases delete your text or SMS. Make sure its not bent or flexed and firmly reinsert it and Power the phone up once again. This is what worked for me the minute I switched the text came right in when I tried authenticating again.Ģ.If that does not work or you don’t have that option go ahead and power down your phone and remove the SIM card. If you are not receiving your vitrification code do the following :ġ.Go ahead and switch your SIM card to a new device or phone.Sometimes the issue is with the phone your SIM is in, do this especially if your device is a cheap generic Android. Fix Not Receiving Text Vitrification codes Issue You may even be logged in and you can proceed to modify a setting as its asking for vitrification first. The tips here will work for any situation even if its not exactly like mine situation exactly where you want to log into one of your Apps or accounts for whatever reason and you are not receiving your text or SMS verification codes to authenticate yourself as you normally do on your phone. I will show you what worked for me as well as other tips as well. ![]() This will work on iPhone,Android or any other phone you may have and network you are on. My guide will show you how to fix the situation where you are not receiving text verification codes. ![]() ![]() Somehow each time I asked any App such as Instagram,Facebook,Google,Amazon,Twitter,iCloud, AirB&B and so on to send be a verification text the messages would be sent with the code but I would never receive them. I ran into a very frustrating situation where the phone and number that normally worked fine in receiving the texts started to act up. So the only way is to call 2nd tier CSR.I had to verify my self with a code that was sent to my phone to gain access.I had to do this before anything could be done on my account or modifying any major setting on my accounts. The setting is NOT AVAILABLe on local phone settings, only on the main servers/ configuration.ġst level support either doesn’t know this or doesn’t have access to this setting (don’t ask why? It’s AT&T! Common sense questions are not allowed. If ur a/c settings in core AT&T system is set to block this, you won’t receive a verification code. This email now simultaneously gets sent to yr phone no as a text message. Supposedly, the text messages for verification codes emanate from most sources in an email format (as we received emails from Ring or from the bank for 2 step verification). For iPhones - & if android doesn’t respond to the above reset - you need to call AT&T LEVEL 2 Customer Service & ask the technician to UNCHECK the setting ‘Send emails as text messages’. This however doesn’t happen on an iPhone.Ģ. For Android phones, the problem does get resolved at times by ‘reset network settings’. So, after harrowing hours spent with AT&T Customer Service, we went into a store to get this exact same issue resolved and here’s the actual REAL resolution after insisting with a LEVEL 2 TECHNICAL SUPPORT representative that he tell us exactly what he changed at his end to make this work when 5 people and 3 hours (of course, ANY customer service coming from the Philippines is basically worthless in any scenario, not just AT&T) had left unresolved. ![]()
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